OAA Technologies Services LLP and/or its affiliates (hereinafter referred to as the "Company," "we," "us," and "our") make the CORE Beauty application and website (the "Platform") available to you. We respect your privacy and are committed to keeping it that way by adhering to our privacy policy. This policy outlines the following, among other things: (A) the kinds of information that the company might get from you when you visit or use its websites, applications, and other online services (collectively, the "Services"); and (B) the procedures the company follows in terms of gathering, utilizing, preserving, safeguarding, and sharing that information.

We advise you to thoroughly read this policy in order to comprehend the Company's information practices and policies. By accessing or using its Services or its Platform, registering an account with the Company, becoming a supplier, reseller or customer on the Platform, or by attempting to become a supplier, reseller or customer, you expressly agree to be bound by the terms and conditions of this privacy policy and you are consenting to the Company's collection, use, disclosure and retention of your personal information as described here.

Please check the policy periodically for updates as it may change from time to time. Your continuing use of the Company's services after it makes changes is deemed to represent your acceptance of those changes.

 

1. The Policy's Applicability

1.1. Only the information that the Company gathers via its services—including emails, texts, and other electronic communications received through or in connection with its services—is covered by this policy.

1.2. Information you give to or have collected by any third party that you utilize in conjunction with its services is not covered by this Policy. The Company recommends that you inquire about such third parties' privacy policies directly from them.

 

2. The information is collected

2.1. You can use certain of our services without disclosing any personal information, while other services call for it. Additionally, "Non-Personal Information"—that is, data that cannot be used to identify you—may be gathered by us. A sample of non-personal information would be the webpages you have visited. You might be required to provide "Personally Identifiable Information," or data that can be used to identify you, in order to access certain features and benefits on our services (as detailed below). Your ability to utilize the Services, the information you get from using the Services, and our ability to get in touch with you may all be impacted by inaccurate information. For instance, since we may utilize your email address and phone number as our main means of communication, please keep them up to date. The accuracy of the Personally Identifiable Information you provide to the Company is your responsibility.

2.2. The Company gathers a variety of data from and about users of our Services, such as: (A) Your Personally Identifiable Information, which is any data that can be linked to a specific individual and used to determine that individual's identity, either from that data or from data and other information that we have or are likely to have access to. Information that has been anonymized or aggregated so that it can no longer be used to identify a specific person is not what we define as Personally Identifiable Information, regardless of whether it is used alone or in conjunction with other data. Information that can be used to identify you personally includes, but is not limited to, your name, email address, phone number (both landline and mobile), educational background, employment status, date of birth, marital status, monthly income, place of residence (city and state), number of children, employment information, Aadhaar number, PAN, social security and tax identification numbers, post-qualification or work experience, and/or (B) details about your internet connection, the device you use to access our services, and usage patterns.

2.3. We could get this data in a couple of different ways: 

(A) immediately when you give it to us;

(B) automatically while you use our services (data gathered automatically may comprise IP addresses, use statistics, and data gathered via cookies, web beacons, and other tracking technologies); and/or

(C) from any other information source, including external sources like our carriers' updated delivery and address data, which we utilize to update our records and make your next transaction easier to deliver.

2.4. Data that you give us.

2.4A. Details about your account: Your complete name, password, email address, postal code, and any other details you choose to add to your account, such your gender, website, and mobile number. If you have one, your profile image will be shown to the public as part of your account profile. You have the option to voluntarily give us this information by logging in with third-party services like Google Plus and Facebook. Under such circumstances, we retrieve and retain any data that you provide to us via these sign-in services.

2.4B. Your preferences: Your language as well as time zone settings, among other preferences.

2.4C. Your content: Data you submit through our services, such as reviews, images, notes, lists, followers, users you follow, past ordering information, favorite categories, customized requests, contact details of individuals you add to our list or alert us to when you place an order, names, and other data you submit on our services, as well as additional data in your account profile.

2.4D. The searches you conduct and other actions: The search terms you used and the results you chose.

2.4E. Details about your browsing: How long you spent using our services, what features you used, and which advertisements you clicked.

2.4F. Your communications include those with other users or suppliers via our services, your involvement in surveys, polls, competitions, or giveaways, your requests for specific features (like newsletters, updates, or other products), and your correspondence with us regarding job openings posted on the Services.

2.4G. Your transactional information: If you use our services, we may gather and keep your name, phone number, gender, transaction details, PAN number, device type, platform usage details, address, email, billing information, credit or payment card information, and other payment-related information in order to process your requests and automatically fill out forms for future transactions. Credit information firms and PCI compliant payment gateway processors are among the third parties with whom this information may be shared in order to help with processing and completing your requests. We may make information about your transactions with companies you transact with publicly available if you submit evaluations about the companies, you do business with using our services.

2.4H. Your Public Posts: You may also send information to be published or displayed (hereinafter, "posted") on publicly accessible areas of our services or transmitted to other users of our services or third parties (collectively, referred to as "User Contributions"). This information can include ratings, reviews, tips, photos, comments, likes, bookmarks, friends, lists, and other information. You post and send your User Contributions to others at your own risk. Note that no security measure is infallible or flawless (see to the "Security" section below). Furthermore, we have no control over the conduct of other Service users that you might choose to share your User Contributions with. Consequently, we are unable to guarantee that unauthorized parties won't read your User Contributions. We might share this information with companies, post it on the Services, and use third-party websites and services to disseminate it even further. You ought to exercise caution when disclosing any private information about yourself in these kinds of posts.

2.4I. We use the data you give us to analyze, improve, and personalize your experience using our services, as well as to analyze and enhance their operation. We also use your information to connect with you, offer services and support, display relevant advertising, and fulfill our legal requirements.

 

2.5. Among the data we might automatically gather include, but are not restricted to, the following.

2.5 (A) Regardless of whether you register or log in, we may still automatically gather certain data about the computer or devices (including mobile ones) you use to access the Services and on how you use them.

2.5 (B) Usage information: Information on how you utilize our services, such as traffic, location, log, and other communication data, as well as the resources you access and use via them.

2.5(C) Computer and device information: Details about your computer, mobile device, and Internet connection, such as your IP address, operating systems, platforms, browser type, and other browsing data (connection, speed, type, etc.). You can also find information about the type of device you have, its unique device identification, the mobile network it is connected to, and its phone number.

2.5(D) Files and stored information: Your mobile device's saved files may also contain metadata and other information that our services may access. Photos, audio and video recordings, contacts from your address book, and personal information are a few examples of what this could contain.

2.5(E) Location data: With your consent, our applications gather location data in real-time for your device.

2.5(F) The URL of the last webpage you viewed before coming to one of our websites.

2.5(G) Mobile device IDs: If you use our Services on a mobile device, we may use mobile device IDs—the unique identifier given to a device by the manufacturer—instead of cookies to identify you. Examples of these IDs include IDFA, GAID, and other device IDs on Apple devices, such as the iPhone and iPad. We might keep track of your usage of our apps and save your preferences in this way. Mobile device IDs cannot be removed, in contrast to cookies. Device IDs may be used by advertising providers to monitor how you use our applications, how many adverts you see, how effective their advertising is, and to show you more relevant ads. Mobile device IDs may be used by analytics businesses to monitor how you use our applications.

2.5(H) Your preferences: Your choices and settings such as time zone and language.

2.5(I) Your use of the Services: Details regarding your use of the Services, including the search terms you used, the comments you left, the domain names you used, the search results you chose, the number of clicks you made, the pages you viewed and the order in which you did so, the length of time you spent on our services, the day and time you used them, error logs, and other data of a similar nature.

2.5(J) Mobile status: Indicates whether your application is online or offline for users of mobile applications.

2.5 (K) Applications: If you use the Company's application, the Company might get information about other programs that are installed on your phone, as well as information about their presence or absence. We may collect information for a variety of purposes in different areas, such as travel, food, fashion, and shopping, among others. This will enable the Company to give you a personalized experience by better understanding you and your preferences. Your user ID linked to any social media account (such your Facebook or Google account) that you use to connect to, utilize, or log into the Services may be gathered, processed, and stored by us. For further details on how your social media service shares information when you opt to connect your account, please refer to their privacy policy and support center.

2.6 You may contact the authorized email for any Grievances as mentioned in Section 14 of this Privacy Policy to withdraw your consent for us to collect and use your personal information. If such consent is withdrawn, we won't be able to carry out the actions for which the information was requested.

 

3. Utilization of the data

We utilize the data we gather from you and about you for a number of reasons, such as:

3.1. For the acquisition and provision of goods and services. We utilize your personal data to receive, process, and complete orders; supply goods and services; manage payments; and keep in touch with you regarding orders, goods and services, and special offers.

3.2. To offer, troubleshoot, and improve the Services. Your personal information is used by us to operate the Services, evaluate performance, correct mistakes, and enhance their usefulness.

3.3. To provide suggestions and customization. We utilize the personal data you provide us to determine your interests, suggest features, goods, and services that you might find interesting, and customize your usage of the Services. For marketing and other promotional purposes pertaining to our Services, we might additionally disclose your preferences or the Services you have used to your network of followers on the Company.

3.4. In order to fulfill legal requirements. We may occasionally gather and utilize your personal data in order to abide by legal requirements. For example, we obtain from sellers details about the location of the business and bank account information for identification validation and other uses.

3.5. In order to speak with you. We use your personal information to get in touch with you through various channels (such as chat, email, and phone calls) about the Services.

3.6. To promote the product. We display interest-based advertisements for features, goods, and services that we think you might find interesting using the personal information you provide. We don't display interest-based advertisements using personally identifiable information about you.

3.7. For Fraud Prevention and Credit Risks. To safeguard the security of our users, the Company, and others, we use personal information to prevent and detect potential fraud, misuse, and nonpayment. We may also utilize scoring techniques to evaluate and manage credit risks, either directly or through a third party (such as CICs). One way we do this is by sharing the results of these techniques with financial institutions, payment gateways, and other pertinent third parties.

3.8. To administer contests and sweepstakes.

3.9. To fulfill the Company's responsibilities and uphold its legal rights resulting from any agreements you may have with the Company, including those pertaining to invoicing and collection.

3.10. Research. creating and evaluating data and reports, as well as performing research on the company's user base and service consumption trends. The researcher will adhere to internal review standards when doing research to maintain privacy and will only use anonymized data. Utilize for internal tasks like auditing. recognize our users (what they do, what features they enjoy, how they use them, etc.), process and finish your transactions, make special offers, and enhance the features and content of our services (by, for example, tailoring content to your interests).

3.11. To fulfill any additional reason for which you give us the information, as well as any other purpose with your permission.

3.12 To verify your eligibility for particular goods and services, such as payment and credit products, and to grant you access to the services that we, our affiliates, banks, financial institutions, or our lending partners are offering.

 

4. Information sharing

4.1. In accordance with this privacy policy, we may release personal data that we gather or that you submit in the following ways:

4.1.1. Disclosures of General Information

<!--[if !supportLists]-->A.      <!--[endif]-->To our affiliates, subsidiaries, and holding companies, which are businesses that share ownership or management with the company.

<!--[if !supportLists]-->B.      <!--[endif]-->To intermediaries, advertisers, credit information agencies, analytics and research partners, contractors, advertisers/service providers, banks, financial institutions, insurers, and other third parties that we work with to support our business (such as with delivery and logistics, payment collection), or to enhance your experience on our platform. These parties are contractually obligated to maintain the privacy of personal information and use it only for the purposes for which we disclose it to them.

<!--[if !supportLists]-->C.      <!--[endif]-->To a purchaser or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of all or a portion of the business's assets, whether as a going concern or as a component of bankruptcy, liquidation, or a similar proceeding, in which the business transfers personal data it has about users of our services.

<!--[if !supportLists]-->D.     <!--[endif]-->To third parties to promote to you their goods or services that we think you might find interesting or useful. These third parties are bound by contract by us to protect personal information and use it only for the purposes for which we provide it.

4.1.2. To accomplish the reason for which you give it.

4.1.3. For any further use that we may disclose to you at the time you submit the information.

4.2: Service Agencies. We may share your information with outside vendors that we work with for a number of purposes. For example, we may use their services to send you emails, messages, or phone calls about services and/or products that might be of interest to you; send push notifications to your mobile device on our behalf; process your spoken questions and queries using voice recognition software; process and collect payments; assist us in expanding the range of payment processing and collection methods available; and, when possible, offer you exclusive deals and services. Third-party hosting service providers host certain of our products, services, and databases. We could provide these vendors access to information about you so they can carry out their services.

4.3. Evaluation of Credit. In an effort to provide you with a greater range of payment options, some of which may be contingent on the outcome of your credit analysis, you hereby authorize and expressly consent to us sharing your personal information with third parties, which may include Credit Information Companies ("CIC"). We will get your credit score and/or credit information report (collectively, "Credit Information") on your behalf by submitting a "soft enquiry" to the appropriate CIC. We have no control over the information provided in your Credit Information by CIC, nor is it accurate. Only when you consent to designate us as your duly appointed authorized agent or representative for the purpose of obtaining your credit information from CICs can we obtain this information from CICs on your behalf. You acknowledge that we, along with the CICs, will be able to rely on the authorization and consent you have given us in order to use and obtain your credit information report. Additionally, you agree that the CIC or we may share your credit information with third parties in order to verify your eligibility for any further special offers or extra payment choices.

4.4 Legal Purposes. When we honestly feel that revealing your information is reasonably required to look into, stop, or take action regarding potential unlawful activity or to comply with legal requirements, we may do so. Additionally, we might disclose your information to look into and resolve threats or possible threats to someone's physical safety, to look into and resolve violations of the company's terms of service or this privacy policy, to look into and resolve rights violations, and/or to defend the property, rights, and safety of the business, our workers, users, and the general public. This could entail disclosing your personal data to courts, law enforcement, government agencies, and/or other organizations in response to subpoenas, court orders, or demands from the government to uphold the law.

4.5. Social Communities. Interacting with social media features on our services, like the Facebook Like button, or logging in or posting content using your social media credentials may cause these features to gather information about how you use the services and share information about your activity on the social media platform. The privacy policies of social media businesses apply to your interactions with them.

4.6. To implement or enforce our terms and conditions, which are accessible at https://corebeauty.co.in/terms-conditions, and other agreements, including for the purposes of invoicing and collection.

4.7. Should we feel that divulgence is required or suitable to safeguard the property, rights, or security of the Company, our users, or third parties. This involves sharing data with other businesses and institutions in order to prevent fraud and lower credit risk for the Company, its users, its service providers, its payment processing partners, and other parties.

4.8. Approval. In any other situation where we have your permission, we may disclose your information.

 

5. Links and services from third parties

5.1. Links to external websites may be included in the Services. Your use of these services may result in the collection, processing or exchange of information about you, depending on the feature. Please be advised that although other websites or services may be linked from the Company's Services, we have no control over their privacy policies or content. Regarding websites or services operated by third parties, we neither recommend nor make any statements. The information you voluntarily give to or that these third parties acquire is not covered by our privacy policy. It is highly recommended that you review the privacy policies of these third parties.

6. De-identified or anonymous data

6.1. Information gathered from you via the Services or by other methods, such as the use of third-party web analytics tools as explained below, may be anonymized and/or de-identified. Therefore, this Privacy Policy does not limit our use or disclosure of aggregated and/or de-identified information, and we are free to use and disclose it to others as we see fit.

7. Cookies

7.1. Commonly employed as an anonymous unique identifier, cookies are alphanumeric identifiers with a tiny amount of data kept on the user's device hard disk holding information about the user. We might use "cookies" to provide features that are exclusive to them and to gather data about you. Note that the Company does not obtain any access to your device through a cookie. It is possible for other websites to install their own cookies or other files on your device, gather information, or ask you for personal information; in any case, the Company will not be held accountable. It is recommended that you peruse the privacy policies of any external website. Additionally, we employ cookies from outside partners in our marketing and advertising campaigns. Please be aware that the majority of web browsers have cookies enabled by default.

7.2. We make every effort to provide you options about the personal data you give us.

 

8. Precautions regarding Security

8.1. To protect your information, assist in preventing unauthorized access, and uphold data security, we make sure to maintain appropriate physical, electronic, and management measures. These security measures account for the sensitivity of the data we gather, handle, and retain as well as the state of technology at the moment. We protect the personal information you provide to us both during transmission and after it reaches us by adhering to widely recognized industry standards. In order to prevent unwanted access, the Services are accessible via a secure server that complies with our security policies. There will always be some inherent risks associated with using the Services, though, since users of the Services acknowledge and agree to the inherent security implications of data transfer over the internet and the World Wide Web, which cannot always be guaranteed to be entirely safe.

8.2 In the event that your information is disclosed as a result of transmission failures, unauthorized third-party access, or other events outside of our control, we disclaim all duty and obligation. Maintaining the security of your personal information is largely up to you. Your password, username, and other account security details should never be disclosed to third parties. We will assume that you have given permission for the use of your username and password if we get instructions using those details.

 

9. Admissible Age

9.1. Unless allowed by relevant local regulations, users of the Services must be at least eighteen (18) years old to access the Services (Permissible Age). Users may only use our services if they are able to make a legally binding contract under the Indian Contract Act, 1872. We do not intentionally collect any personal information from users, nor do we market to or solicit information from anybody under the age of 18.

9.2 You must use the Services under the supervision of your parent or legal guardian if you are under the age of eighteen. We shall promptly remove the account and any associated data if we learn that the person providing personal information is under the age of eighteen.

 

10. Retention of Data

10.1. A user can go to our website's profile settings page to close an account. In accordance with Section 14 of this Privacy Policy, a user may file a request with the Grievance Officer to have their personal information deleted. Despite the aforementioned, we reserve the right to keep your personal information on file for as long as necessary to fulfill the purposes for which it was gathered or as long as needed by any applicable legislation, in compliance with applicable laws. Unless required by law, we may keep your information for the uses specified in this privacy policy. After then, in order to make your personal information anonymous and unrelated to you, we will either erase it or de-identify it. Information may be archived by us in order to abide by legal requirements, prevent, look into, or detect potential misconduct in relation to the Service. We might also save your data for future analysis and research in an anonymized format.  

 

11. Job Seekers

11.1. Your application will be taken into consideration if you provide us with your information via our service when applying for a job with the company. Your information may be kept on file by us for any amount of time. This information might be shared with other businesses so they can assess your suitability for the role in question or other open opportunities. It might also be shared with outside service providers we hired to gather, store, and review application materials for job ads.

 

12. Your Acceptance

12.1. You agree to the collection, use, storage, disclosure, and other processing of your information (including sensitive personal information) on the Services in line with this Privacy Policy by accessing or using the Services or by giving your information. You represent that you have the right to provide to us any personal information about other persons and that you give us permission to use the information in line with this privacy policy.

12.2 By giving us (as well as our other corporate entities, affiliates, lending partners, CICs, technology partners, marketing channels, business partners, and other third parties) your consent to contact you by SMS, instant messaging apps, call, and/or email for the purposes listed in this Privacy Policy, you agree to us using your personal information that you provide in relation to the Services or any partner platforms or establishments.

 

13. Modifications to this Privacy policy

13.1. We retain the right to make periodic changes to this Privacy Policy to take into account modifications to the legislation, adjustments to our data collecting and use procedures, updates to service features, or developments in technology. Please periodically check this page for updates. The privacy statement that is in force at the time the information is utilized governs how we use the data that we collect. This Privacy Policy will be updated on this page if there are any significant changes. Please take a close look at the modifications. Once modifications to this Privacy Policy are posted, your continuing use of the Services will be interpreted as your approval and acceptance of those changes.

 

 

 

 

14.   Grievance Officer

14.1. In accordance with Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the name and contact details of the Grievance Officer are provided below:

 

Address: 202, BLDG No B 14, Millat Nagar Oshiwara Village, Andheri West, Mumbai 400053.

Website: www.corebeauty.co.in

Email Address: info@corebeauty.co.in

15. Get in touch with us

15.1. You can email us at the address listed above under section 14 of this privacy policy if you have any questions about how the company processes or uses the information you supply, about its privacy policy, or about anything else.