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                   Terms and Conditions
Kindly review these terms and conditions ("Terms") thoroughly prior to accessing or utilizing the Platform, as defined below. This Agreement, inclusive of the Privacy Policy available on the Platform ("Privacy Policy") and any additional policies (as communicated/displayed/published on the Platform), establishes the contractual relationship between the Users of this Platform and the Company (collectively referred to as the "Agreement"). Through the utilization of the Platform, Users consent to abide by the terms of this Agreement as periodically posted on the Platform.

1. ABOUT THE TERMS
1.A Core Beauty and its Operator:
1.	CORE Beauty is an application that serves as an online marketplace ("Application"), connecting registered suppliers ("Suppliers") with registered users of the Application, including resellers ("Resellers").
2.	The operation of the Application and the associated website at www.corebeauty.co.in ("Website") collectively form the "Platform," and this Platform is managed by OAA Technologies Services LLP ("Company").
3.	The Company's role is confined to overseeing the Application, managing marketing efforts, facilitating payment collections, handling fulfillment, order management, inquiry management, and providing other incidental services to facilitate transactions between Suppliers and Users ("Services").
4.	The Services are exclusively accessible through the Application, and Users must install the Application to avail themselves of these services.
1.B Applicability and Binding Nature of the Terms:
1.	These terms and conditions ("Agreement") are applicable to any individual upon installation, download, or even a mere visit or access to any part of the Platform or utilization of the Services. Such individuals are collectively referred to as "Users," encompassing browsers, Suppliers, Resellers, merchants, or other contributors of content.
2.	The Agreement becomes effective on the date the Application is downloaded/Website is accessed or when the terms of the Agreement are updated, thereby establishing a legally binding arrangement between the User and the Company.
1.C Modification of Agreement Terms:
1.	Users can access the most current version of the Agreement on the Website at any time. The Company reserves the right to unilaterally update, change, or replace any part of the Agreement by publishing updates or changes on the Platform. Amended provisions become effective immediately upon posting on the Platform.
2.	Users are responsible for periodically checking this page for changes, and their continued use of or access to the Application following the posting of any changes indicates acceptance of those changes.
1.D Non-Acceptance of Agreement Terms by User:
1.	If a User disagrees with the terms of the Agreement, it is advisable to refrain from using the Platform. The use of the Services implies the User's agreement to abide by the terms of the Agreement, subject to updates as deemed necessary.


2. ACCOUNT SETTLEMENT, SUSPENSION, AND CANCELLATION
2.A Is it required for a User to register for an account on the Platform?

1.	Users are not allowed to use the Platform's Services without first registering with the Company. In order to access the Application, users must register in order to establish an account and become members. The membership is completely nontransferable, subject to this Agreement, and confined to the purchasing and selling of products.
2.B Are there any eligibility requirements for using the Platform?
1.	Users who are at least eighteen (18) years old and who are able to establish legally binding contracts under the Indian Contract Act, 1872, may use the Platform's services. 
2.	Should it come to the Company's attention or be found out that the User does not comply with these terms, the Company retains the right to cancel the User's account and/or refuse access to the Platform. When users access or use the Platform, they do so representing and guaranteeing that they are authorized to do so.

2.C What prerequisites must be met in order to create an account on Platform?
1.	When enrolling on the platform, users must provide a working phone number. By registering, User agrees to be contacted by Company for subscription/service/promotional updates, among other things, by phone, SMS notifications, instant messages, or other similar methods of communication. Users have the option to "opt out" of these subscription, service, and promotional updates by using the offered "opt out" method or by sending a letter to the support staff.
2.	In order for the Company to send SMS messages to the Users, it is the Users' duty to give the right mobile number. The Users acknowledge and agree that in the event that the Company sends them an SMS and they are unable to receive it due to incorrect or unavailable mobile numbers, service provider blocking, or other reasons, the Company will be considered to have effectively communicated with the Users.
3.	It is the User's obligation to fill out the registration form with correct, complete, and up-to-date information, and to update it as needed to maintain its accuracy.

2.D Is it possible for a user's Platform account to be cancelled or suspended?
1.	The Company maintains the right, without prior notice, to suspend or terminate an account or access to Services (or any portion thereof) on the Application, including blocking any amounts owed by the User and any related accounts. The User shall remain responsible for all amounts due through the termination date if:
1.1	Inaccurate, outdated, or incomplete information provided during the registration process or thereafter; and/or 
1.2	According to the Company's evaluation, the User has: charged an excessive price; initiated unreasonable instances of returns and/or cancellations; Engaged in unlawful, fraudulent, negligent, or derogatory actions toward the Company's interests; failed or is thought to have failed to abide by any clause or requirement of the agreement or by any applicable legislation.
1.3	It is discovered that the user is not abiding by the agreement.
2.	Moreover, the Company may, at its sole discretion, take legal action, either criminal or civil, in the event that the Agreement is violated.
3.	In addition to the rights mentioned above, the Company may, in its sole discretion, (a) withhold all payments due to the User in the event of fraud or other alleged violations of this Agreement, or (b) impose penalties that the Company deems appropriate and deduct such penalties from any money that the Company would otherwise be required to pay to the User.
2.E What responsibilities does the User have with regard to its Platform registered account?
1.	A User's actions on the Platform are authenticated when they are backed by an account. It denotes that the User bears complete responsibility for all acts taken using its account and that all transactions are meant to be used for legitimate business purposes, such as sales or consumption.
2.	Any and all actions taken by a user under his or her account are entirely the responsibility of the user, and the company disclaims all liability with regard to those actions. Therefore, it shall be the User's obligation to treat the password, user ID, and any other information provided by the Company as part of the security procedures as secret and to keep it that way, not sharing it with any third party.
3.	The User understands and accepts that it has no ownership or other interest in the account and that the Company has not given it any rights on the Platform other than those expressly provided by the User. The user is aware that the company owns all rights to the account and that those rights will always be for the company's benefit.
4.	The Users may receive an identity and a password-protected account upon registration. Users consent to the following: a) keeping their password confidential, if applicable; b) accepting full responsibility for all actions taken by Users using their account to access the Application; c) promptly notifying the Company of any unauthorized use of their account or other security breach they become aware of; and d) making sure they log out of their account at the end of each session.

3. ORDERING AND FINANCIAL TERMS
3.A How does the Platform's order placement process operate?
1.	Orders for items listed by Suppliers on the Application may be placed by Users, and the Application assists Users in placing orders for the items, subject to the terms of this Agreement.
2.	Upon receiving an order from a User, the Company will electronically notify the relevant User and Supplier of the order. Additionally, the Company may occasionally notify the User of changes to the order's pricing or availability based on information provided by the relevant Supplier. Order confirmation from the supplier will be regarded as final.
3.	The Company acts merely as a "marketplace," facilitating transactions between buyers and sellers, including User and Supplier, and neither owns nor resells any products on its own. It also has no authority over the Suppliers. In order to expedite the completion of the transaction, the company uses all reasonable measures to update the User's account and other information immediately. As a result, for every purchase made using the Application, Users must supply current, full, and correct purchase and account information.
4.	In addition, it is the Reseller's responsibility to fulfil orders for their end users/consumers after they are placed. Any additional services that Platform provides in relation to such an order shall be rendered only as a service provider to said Reseller; as a result, Platform shall not be under any contractual obligation to such end user or consumer.

3.B. How are the commercial terms on Application set?
1.	Only the Users and Suppliers may agree to all commercial and contractual terms of sale. Suppliers make these offers. The terms of the contract or business deal encompass a range of elements, such as the cost, timing, mode, and extent of delivery, as well as any product warranties. The offering or acceptance of such commercial or contractual conditions between the Suppliers and the Users is entirely outside the company's control, determination, advice, or involvement.
2.	The Platform only serves as a service provider for the Reseller when deliveries are affected by Resellers using the Platform. In no manner does the company influence, decide, recommend, or take part in the offering or acceptance of any commercial or contractual conditions between the reseller and the customer.
3.	The Application will periodically be updated with new policies on cancellation, penalties, refunds, and returns/exchanges. Without the Users' consent, the Company is free to alter these policies as needed in the Application.
4.	The Company additionally has the right, at its sole discretion, to withhold benefits such COD payments and the right to occasionally request refunds due to internal or external circumstances.

3.C How do payments and payment settlements on the Platform operate?
1.	The Users understand and agree that the Company may operate as the payment agent for the limited purpose of accepting payments on behalf of such Suppliers and Resellers, at the request of the Supplier or the Reseller. The Users acknowledge, agree, and comprehend that the payment facility offered by the Company is only a third-party payment processor facilitator for the transactions on the Application; it is neither a banking nor financial service. Furthermore, with regard to the transaction and the transaction price, the Company is not acting in a fiduciary or trustee capacity by offering a payment facility. If the User's bank charges for any reason related to payment of the entire amount, the Company will not be held responsible.
2.	In connection with any order, the Company or the third-party payment processor may require the provision of information about the order, including name, transaction details, device type, Platform usage details, PAN number, payment details, billing address, credit card information, and any other relevant information. Users may be subject to terms and conditions governing usage of that third party's service and that third party's practices regarding the collecting of personal information if they are referred to the third-party payment processor. Before using the application, users are kindly asked to read the terms and conditions and privacy statement. When a reseller gives a company or another delivery service provider access to a customer's billing information, delivery address, or other contact details, it must make sure the reseller has the consents and approvals from the relevant customer as required by applicable law.
3.	The Company only handles payment collection on behalf of the Reseller or Supplier, as applicable. The Supplier or Reseller is responsible for determining and charging all applicable taxes and levies, as well as their rates and application procedures. The validity and legality of the levying of such taxes are not under the Company's control. The Reseller shall be the only party liable for any legal matter pertaining to the taxes due.
4.	The transaction is bilateral ("User Transactions") between the Suppliers and Users and/or the Reseller and end users/consumers; the Company is not responsible for charging or depositing any taxes that may be relevant to such a transaction.
5.	In order to obtain any refunds, margins, referral fees, or other payments that CORE Beauty may owe the User, the User may submit the bank account information. Although a User may amend the bank account information, the following restrictions will be in place: (a) If the user's bank details are current and there isn't a payment pending from CORE Beauty, they cannot be edited or updated; (b) If there is a transaction pending that is being processed to the current bank account, they can't edit or update the bank account details; (c) If the new account number being input is already being used in another user's account, the user is unable to amend or update the bank account details. The user is limited to three attempts per day to amend or update the bank account details. The user will have to wait for 48hours to try updating the bank account details again if they are unable to do so after three unsuccessful attempts. Additionally, CORE Beauty may specify the maximum number of modifications or additions that a User may make to the bank account information during the account holder's lifetime.
6.	To change the bank account details again, the user must contact customer support if one of the following occurs: (a) they have exceeded the total limit to modify or update the bank account details; or (b) they are using the same bank account for more than ten platform accounts. At its sole discretion, CORE Beauty retains the right to modify and update the bank account policy.
7.	CORE Beauty maintains the right, at its sole discretion, to occasionally restrict cash on delivery (COD) payments for any reason, including but not limited to high product value and other such considerations (internal or external) that CORE Beauty may see appropriate.

3.D Does the Company charge Users for Services Provided on the Platform?
1. Services on the Platform may be subject to fees, the amount of which is entirely up to the Company's discretion and subject to User acceptance at the time of placing an order on the Platform. The Company retains the right, at its sole discretion, to change the fees associated with the Service at any time. The fee that is applicable at any given time is the one that is shown on the Platform when a user purchases or books the relevant service, if any.
2. The Company retains the right to add more paid services to the Platform, such as premium return services, cancellation fees, handling fees for cash on delivery, etc.
3.E Do Users need to register under the Central or State Goods and Services Tax Laws ("GST Laws") before transacting on the Platform?
1. In the event that the User has any direct or indirect tax obligations resulting from their use of the Platform's services, the Company shall not be held responsible. The onus of ensuring registration and compliance with GST regulations and other tax laws rests entirely on the User, including Reseller. The Company disclaims all liability for any conduct or omissions by Users that violate applicable laws. As a result, the user is encouraged to get independent tax counsel on its business and/or transactions using the platform, including if it needs to register for GST.
2. For Sellers without a GSTIN or having a Composition GSTIN to sign up and begin selling to customers within their own state. In order to complete the registration process, vendors who are not registered under GST must have an enrolment ID, or UIN.
3.F(A) What are the terms and restrictions pertaining to the deals and advantages that CORE Beauty advertises on the Platform?
a. With the exception of what is stated below, all product discounts and offers are made by Suppliers, not the Company ("Supplier Offers").
a. Occasionally, we might run a variety of marketing and advertising campaigns, including deals, discounts, and other promotions that can be used on our platform (referred to as "CORE Beauty Offers").
c. The terms and conditions of CORE Beauty Offers are subject to our exclusive determination. The terms of these discounts and offers may differ for individual customers depending on their usage of the platform, transaction volume, time spent on the platform, city, place of residence, etc.
d. We retain the right, at any time and without previous notice, to make these offers available for a limited time only, and to void, amend, cease, cancel, or refuse the use of any discounts, promotional offers, or any part of them.
e. Subject to our sole discretion, we retain the right to alter the offer's dates, timing, and quantity and kind of products offered at any moment.
f. From time to time, adjustments or modifications may be made to the deals, discounts, and promotional offers.
g. Subject to product availability at the time of booking and limited to our available inventory, we retain the right to make some offers valid.
h. Only products covered by such promotional offers may be entitled for certain promotions. The same or comparable products offered by the same Supplier or by other Suppliers who are not covered by offers will not be covered by it. These deals will be available on a first-come, first-served basis at the sole discretion of CORE Beauty. You can buy the same goods on the platform outside of the available promotional offers after the offer product stocks are depleted.
i. CORE Beauty retains the right, at its sole discretion, to terminate your ability to exchange or refund any item you bought with a discount or offer.
j. Reviewing and observing the terms and conditions pertaining to the deals, discounts, and other promotional offers made available on our site is your obligation.
k. Unless specifically approved by us or the Supplier, none of the discounts, offers, or promotional offers may be used in conjunction with other vouchers or promotions.
 
l. Unless otherwise specified, the discounts, promotional offers, and offers cannot be redeemed for cash and must be used in accordance with their terms and conditions.
M. Some discounts, promotions, and offers—like first-order discounts and reactivation discounts, for example—may be applied at the cart level. If several products are bought in a single transaction, however, these discounts, offers, and promotions may be divided and applied to each product in the cart in a way that we choose. 
N. The User may only be eligible for a refund of the amount they paid for the product if they: (i) cancel any product that is subject to any promotions, offers, or discounts; or (ii) return any product that they purchased that is subject to any promotions, offers, or discounts. This is subject to CORE Beauty's cancellation and/or return, refund, and replacement policy.
O. Save and except as indicated herein, any offer, promotion, or discount applied to such product shall be forfeited in the event that it is cancelled or returned in compliance with CORE Beauty's Cancellation and/or Return, Refund, and Replacement Policy.
P. Regarding the offers, discounts, and promotional offers on the Platform, neither we nor the Supplier shall be liable.

3.F(B) What are the terms and conditions pertaining to the offers made by the supplier?
A. These discounts and offers are subject to terms and conditions that are exclusively set by us. The terms of these offers may differ for individual customers depending on their usage of the platform, volume of transactions, time spent on the platform, city, place of residence, etc.
B. We reserve the right, at any time and without prior notice, to make the offer available for a limited time only, and to void, amend, discontinue, cancel, or refuse the use of any discounts, promotional offers, or offers, including any part or element of such offers.
C. Subject to our sole discretion, we retain the right to alter the offer's dates, timing, and quantity and kind of products offered at any moment.
D. From time to time, the discounts, special offers, and offers might be altered or modified.
E. Subject to product availability at the time of booking and limited to our available inventory, we reserve the right to make some offers valid.
F. Some promotions could only be applicable to the products they cover. The same or comparable products offered by the same Supplier or by other Suppliers who are not covered by offers will not be covered by it. These deals will be available on a first-come, first-served basis at the sole discretion of CORE Beauty. You can buy the same goods on the platform outside of the available promotional offers after the offer product stocks are depleted.
 
G. CORE Beauty retains the right, at its sole discretion, to terminate the chance to exchange or refund any item you bought with a discount or offer.
H. Reviewing and observing the terms and conditions pertaining to the deals, discounts, and other promotional offers made available on our platform is your obligation.
I. Unless specifically approved by us or the Supplier, none of the discounts, offers, or promotional offers may be used in conjunction with other vouchers or promotions.
J. Unless otherwise specified, the discounts, offers, and promotional offers are non-refundable and can only be used in compliance with their terms and conditions.
K. If more than one product is purchased in a single transaction, some offers, discounts, and promotions—like the first order discount and the reactivation discount etc., —may be divided and applied differently to each product in the cart, as determined by us. 
L. Subject to CORE Beauty's policies regarding cancellation and/or returns, refunds, and replacements, the user will only be entitled to a refund in the event that they: (i) cancel any product that is subject to a promotion, offer, or discount; or (ii) return any product that they have purchased that is subject to a promotion, offer, or discount.  
M. Any offer, promotion, or discount applied to a product will be forfeited if it is cancelled or returned in compliance with CORE Beauty's cancellation and/or return, refund, and replacement policy, save as otherwise specified herein.
N. Regarding the offers, discounts, and promotional offers on the Platform, neither we nor the Supplier shall be liable.

4. HOW THE PLATFORM IS USED
4.A Is there any restriction on the User's ability to access and utilize the Platform at any time?
1.	The company aims to have the application accessible around-the-clock. Nevertheless, the Company makes no guarantees regarding the Application's availability, timeliness, error-free operation, lack of viruses or other dangerous elements, or the correction of any such flaws.
2.	Users recognize and accept that internet access and communication links are necessary for using the application. The costs incurred by Users to access and use the Application and utilize Services are their responsibility, and the Company shall not be liable or responsible for any such fees under any circumstances.
3.	The Company makes no guarantees about the compatibility of the Application with the hardware and software that Users may use.
4.	The application might be undergoing ongoing improvements, and certain features and functions might not be completely functional. The application is made available "as is" and "as available." Regarding the records and other data that it makes available to Users, Company thus explicitly disclaims any warranties of any kind, whether implied or otherwise.
5.	Users assume full responsibility for any losses or damage to their data systems resulting from downloading content from the application. Unless otherwise indicated, no advice or information—written or verbal—obtained from the company or through the platform shall be construed as a warranty.

4.B With regard to products on the Platform, does the Company guarantee performance of the agreement or other agreements in-between the User(s)?
1.	The Company, via the Platform, is just acting as an intermediary between the Supplier and the User; it bears no liability for any failure to perform or violation of any agreement made with regard to User Transactions. The concerned Suppliers' performance in carrying out any transaction reached on the Platform cannot and is not guaranteed by the Company. The Company is under no obligation to mediate or settle any conflict or disagreement that may arise between the involved Users or with any other third party.
2.	The Company disclaims all obligation for any inaccuracy or discrepancy with regard to any information relating to such Suppliers or Users presented on the Platform and does not represent any of the Users or Suppliers.
3.	Regarding the item-specifics (such as legal ownership, creditworthiness, identity, etc.) of any of its Users, the Company makes no representations or warranties. The company disclaims any liability for any misuse of data that users share with it, with third parties via the user's profile, in chat rooms, forums, or comments, or on the platform.
4.	Users understand and accept that the Company is not a judge or arbitrator in property-related issues and that it is not able to confirm that any Reseller or Supplier offering goods for sale on or via the Platform is legally authorized to do so. The Company invites Users to help it find listings on the Platform that they believe or know violate their rights or the rights of third parties.
5.	The Company never takes custody of any product that is offered during a transaction between a Supplier and a User, nor does it ever acquire title to, or any claims or rights over, such products. The Company shall never have any ownership, title, or interest in the products, nor be subject to any duties or responsibilities arising from any agreement that the Users may engage into. When products are backordered, unavailable, or out of stock, the company is not liable for any delays or damages.
4.C Is there any restriction on how the User may use the Platform, and does the User need to comply with any general rules?
1.	The User shall not use the Platform to host, display, upload, download, modify, publish, transmit, update, or share any information that: 
A.	belongs to another person and over which the User has no legal authority; 
B.	is blatantly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, slanderous, criminally inciting or invasive of another's privacy, hateful, or racially or ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any way whatsoever; or unlawfully threatening or harassing in any way, including but not limited to "indecent representation of women" under the Indecent Representation of Women (Prohibition) Act, 1986;
C.	contains content that is clearly offensive to the online community, such as sexually explicit material or content that encourages racism, bigotry, obscenity, paedophilia, hatred, or physical violence of any type against any group or individual; 
D.	contains content that is dangerous for a child or a juvenile;
E.	harasses someone else or encourages them to do so;
F.	violates the rights of any third party, including but not limited to those related to intellectual property, privacy (including, but not limited to, the unauthorized disclosure of an individual's name, image, email address, physical address, or phone number), or publicity (including, but not limited to, the unauthorized use or posting of an owner's social media image without that owner's consent);
G.	encourages the illicit or unauthorized duplication of another person's copyrighted work by, for example, disseminating links to or pirated versions of computer programs or by giving instructions on how to get around copy-protect systems set by the manufacturer;
H.	seeks to obtain passwords or personally identifiable information from other Users for commercial or illicit purposes, or goes beyond the bounds of authorized access to the Application or to the profiles, blogs, communities, account information, or other areas of the Application;
I.	obstructs the use and enjoyment of the Platform by another User or by any other User, or the enjoyment of comparable services by any third party;
J.	refers to any website or URL that, in our exclusive judgment, has content that would be illegal or goes against the spirit of these Terms, or that is improper for the Platform or any other website;
K.	breaks any current laws in effect; 
L.	K.1. misleads the recipient about the source of the communication or knowingly and intentionally conveys any information that is obviously false or misleading but could be interpreted as fact, including fabricating a persona to deceive others; 
M.	K.2. impersonates another person; 
N.	K.3. poses a threat to India's unity, integrity, defence, security, or sovereignty, friendly relations with other countries, public order, or encourages the commission of crimes that could be prosecuted; or obstructs the investigation of any offenses or insults other countries.
O.	K.4. Contains computer programming routines or software viruses that could degrade, interfere negatively, diminish the value of, covertly intercept, or expropriate any system, data, or personal information; and 
P.	K.5. Offers, attempts to offer, trades, or attempts to trade in any item whose dealing is forbidden or restricted in any way by the terms of any applicable law, rule, regulation, or guideline currently in effect.
Q.	K.6. is clearly misleading and untrue, and it is written or distributed in any format with the intention of deceiving or harassing a person, organization, or agency in order to obtain financial advantage or to harm any individual.
2.	The following must be complied to and ensured by the User when accessing or using the Platform or using the Services:
A.	The user has provided accurate, truthful, and legal registration information; 
B.	The user may only use the Application/Platform for personal purposes; they may not let third parties to use their account;
C.	The user refrains from submitting, posting, uploading, distributing, or in any other way making information available or transmitting any content that: (i) violates someone else's privacy rights; (ii) is bigoted, hateful, or offensive to any race or ethnicity; (iii) is violent, vulgar, obscene, pornographic, or otherwise sexually explicit; (iv) is illegal or encourages or advocates illegal activity or the discussion of illegal activities with the intent to commit them;
D.	All trademarks, copyrights, patents, trade secrets, privacy and publicity rights, and/or other proprietary rights contained in any content that Users submit, post, upload, distribute, or otherwise transmit or make available are owned by Users, and there is no need for any payment or permission or authorization required from any other party or entity to use, distribute, or otherwise exploit in all manners permitted by the Agreement;
E.	User agrees not to use the Platform in any way that violates the law or endangers the Company or any other individual or organization;
F.	The user agrees not to upload, post, distribute, upload, or in any other way transmit or make available any software or other computer files that are infected with a virus or other harmful component, or to harm the Platform or any connected network in any way, or to interfere in any way with the use of the Application by any person or entity;
G.	The user agrees to refrain from impersonating anyone or anything, misrepresenting their identity or association with any person or entity, or using another person's login, password, or other account information;

H.	The user agrees not to remove or alter any Platform content, including but not restricted to disclaimers and property notices such trademark or copyright marks and logos;

I.	The user agrees not to post or contribute any data or information that might be considered offensive, derogatory, harmful, harassing, threatening, embarrassing, malicious, abusive, hateful, menacing, defamatory, false, political, or against our interests;
J.	The user must not gain unauthorized access to the platform or use it in a way that endangers, interferes with, or disrupts any portion of the platform, any equipment, the network on which the platform is stored, or any third-party equipment;
K.	The user agrees not to use any means to attempt to obtain unauthorized access to any part of the application, or to any other systems or networks linked to the platform. The user is prohibited from probing, scanning, or testing the platform's vulnerability or circumventing any security or authentication procedures on the platform or any network that is connected to it.
L.	The user must always make sure that they are in complete compliance with all applicable laws, as amended from time to time. These laws include: (i) the Information Technology Act, 2000 and its rules; (ii) all applicable domestic laws, rules, and regulations (including the provisions of any applicable exchange control laws or regulations in force); and (iii) international laws, foreign exchange laws, statutes, ordinances, and regulations (including, but not limited to, direct and indirect taxes applicable as per the country's current statute) regarding the use of the application and listing, buying, soliciting offers to purchase, and selling goods and services. The user is not allowed to conduct any transactions that are against the terms of any applicable laws, exchange control laws, or rules for the time being in force.
M.	Users agree to grant Company a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database, and other rights in order to permit Company to use the information provided by Users without infringing upon any rights or laws. The information will only be used by the company in line with this agreement, which applies to using the platform and providing services.

2B. If any User violates any of the terms of this Agreement, Company reserves the right, at any time and at their sole discretion, to disable any user identification code or password. The Company shall have the right to take all necessary measures and pursue damages that may arise from User's activity or participation in any manner in hacking, whether directly or indirectly, through group(s) of persons.



5. ETHICAL Application POLICY
1.	We constantly work hard to give our users the greatest possible platform experience. We monitor customer activity, including order history and other information about how our platform is used, to make sure that all users are using it in good faith. Should our platform or policies be abused in any way—for example, by allowing excessive returns or refusing to accept shipments—or should there be any indication of fraudulent or suspicious activity or behaviour on our platform, or any association with such activity or behaviour—including if your user metrics—like your claim rate, return rate, etc.—beyond the average rate of other users on our platform. 
2.	We reserve the right to take further actions, such as but not limited to, blocking any user from transacting on the Platform, levying a service fee, discontinuing COD options, blocking COD payment, blocking refund claims, restraining, or refusing the option to return the product, etc. against you to address such issues. In all such cases, some benefits available to our other users may not be available to you. Suppliers may occasionally offer rewards to customers whose profiles show a significant number of valid transactions on the platform, subject to their policies and discretion.

6. INFORMATION ON PLATFORM COMPLETE AND ACCURACY 
6.A How accurate and comprehensive is all the information shown on the Platform?
A.	The Company makes every effort to ensure that the information on the Platform is correct. However, the information on the Platform is only meant to be used as a broad guide and should not be the only source of information consulted when making decisions. Instead, main, more reliable, more thorough, or timely sources of information should be consulted. With reference to paragraph 6.B below, User agrees that the Suppliers who list the products on the Platform provide the majority of the content, including the products. Suppliers are always in charge of providing information about the products they list. Company has no control over such content or information, with the exception of reasonable checks to guarantee the general cleanliness of the platform.
B.	Except as required by law, the Company assumes no responsibility to update, revise, or clarify any information on the Platform, including without limitation, pricing information. The Company bears no accountability or duty of any kind to verify the correctness of the data submitted by Users. The Users assume all liability for any reliance on the content on the Platform.
C.	The platform might have some past data on it. Information from the past is necessarily out of date and is given solely for your reference. Although it is not required to update any information on Platform, the Company retains the right to change its contents at any time. The only person tasked with keeping an eye on updates to the data on the platform is the user. It should not be assumed that just because the Platform has a set update or refresh date, all of the content on it or related to the Services has been changed or updated.
D.	From time to time, content on the Platform may have typographical mistakes, inaccuracies, or omissions relating to details about the products, prices, offers, promotions, shipping costs, transit times, and availability. If any information on the Platform is erroneous, the Company retains the right, at any time and without prior notice, to update or modify the material in question and to correct any mistakes, inaccuracies, or omissions.
E.	The information is offered "as is," with no guarantees regarding its timeliness, accuracy, completeness, or the outcomes of using it. It is also provided without any express or implied warranties, including but not limited to warranties of merchantability, performance, and fitness for a particular purpose. Nothing in this Agreement shall serve as a substitute in any way for the user's sound technical and business judgment or independent investigations.

6.B Does the Company give information about products on the Platform?
A.	The Company does not supply all of the information on the Platform. Users who are Suppliers occasionally submit information about the goods they would want to sell, and as such, they are accountable for it. Regarding this, Suppliers promise that all of the information provided will be true and correct. It is discouraged for suppliers to overstate or stress the features of these products in order to deceive users in any way.
B.	The Company does not have to monitor the content submitted on the Platform, but it does reserve the right to do so. However, the Company reserves the right to delete or alter any content that it believes, in its sole judgment, to be in violation of these Terms or any applicable law. The Company disclaims all liability and responsibility for any content posted, as well as for any claims, losses, or damages arising from the use of the content or from the content's publication on the Platform.
C.	Suppliers bear the only liability for the accuracy of the information provided about the specifications (quality, value, saleability, etc.) of the goods that are offered for sale or purchase on the Platform. In addition to not offering any warranty or guarantee for the products offered to users, the company does not support or approve the sale of any products, either explicitly or implicitly, and it will never be held accountable for any such products. The Platform's information is not guaranteed to be accurate, correct, or dependable in any other way by the Company.
D.	Information that is inaccurate, lacking, or out-of-date that is provided on the Application by Users, including Suppliers, is not the responsibility of the Company.

7. LISTING AND SELLING
7.A As Supplier, what other conditions are applicable to a User in addition to this Agreement?
A.	In addition to this Agreement, Suppliers are also subject to all applicable Indian laws, including but not limited to the following laws:
A.1. The Legal Metrology (Packaged Commodities) Rules, 2011 and the Legal Metrology Act, 2009;
A.2 The Drugs and Cosmetics Rules (1945) and the Drugs and Cosmetics Act (1940);
A.3 The 2020 Rules for Consumer Protection (E-Commerce);
B.	Company acknowledges that Supplier has an obligation to make sure that the package in which the products are sold complies with labelling and packing requirements as well as any other laws that may be prescribed in this regard, in accordance with the aforementioned statutes and regulations and any other relevant law in effect during the term of this association. As a result, Supplier will be solely accountable for adhering to applicable laws, and the Company will bear no liability whatsoever. Suppliers agree to hold Company and Platform harmless for any damages or losses resulting from violating the aforementioned rules or other relevant legislation.

7.B When will the suppliers be able to list the items they supply?
A.	Subject to the provisions specified in this Agreement and any other contract entered into with Company for the same purpose, wherein further rights and obligations of the parties are stated in detail, Suppliers may list products for sale on the Application.
B.	By putting their products on the Platform, Suppliers guarantee that they are able to sell or list the products there lawfully and that none of the products violate any third party's intellectual property, trade secret, or other proprietary rights, publicity, or privacy rights. To be clear, suppliers are not allowed to use any third party's photos that are posted on social media without the owner's permission. Users and Suppliers concur that the Company is not liable for any violations of the same.

8. USER DATA AND LINKS/TOOLS FROM THIRD PARTIES
8.A What details are gathered from the user? How does the Company handle the data that a User submits to it while utilizing the Platform?
A.	The company gathers a variety of information, some of which is non-personal and some of which is personal.
B.	The Platform processes all user information that is gathered, saved, or sent in any way in order to facilitate different activities on the Platform, such as ordering, listing, paying, or registering.
C.	It is recommended that Users review the Platform's Privacy Policy, which is accessible on the Platform, for a more thorough understanding.

8.B Does the Business Make Use of Third Party/External Tools on the Platform?
A.	Through the Platform, the Company may grant Users access to third-party tools that it neither controls nor monitors. The user understands and accepts that access to these tools is provided "as is" and "as available," devoid of any type of guarantees, warranties, or conditions, and without any approval from the company. If you choose to utilize optional third-party tools, Company will not be liable in any way.
B.	The User assumes all risk and discretion for using any optional tools made available through the Application/Platform, and it is its duty to confirm that it has read and agrees to the terms set forth by the applicable third-party provider(s) for such tools.
C.	The Company may occasionally provide new features via the Platform, such as the ability to use resources and tools from third parties. This Agreement will also apply to such additional functionalities. Direct your complaints, claims, questions, or concerns about third-party websites or technologies to the relevant third party.

8.C Does Company Make Use of Third-Party Tools or Links on the Platform? Are these resources and links reliable and safe?
A.	Materials from third parties may be included in some items or content that is made available on the Platform. Links to third parties in the Application/Platform may take the User to websites run by parties other than the Company. The Company does not guarantee or assume any duty or obligation for any third-party materials or websites, or for any other third-party materials, products, or services. It is also not responsible for investigating or assessing the content or accuracy.
B.	Regardless of the presence of any third-party links on the Platform, Company disclaims all liability for any injury or damages resulting from the purchase or use of products, services, resources, material, or any other transactions performed in connection with any third-party websites. Before completing any transactions, please carefully check and ensure that you understand the policies and practices of such third parties.


9. INFRINGEMENT OF INTELLECTUAL PROPERTY (IP)
9.A Can User utilize the "CORE Beauty" mark and other published content on the Platform when conducting business with third parties?
A.	Users are not permitted to use any independent third party's trademark, service mark, or logo without that party's prior written consent.
B.	The Company's trademarks "CORE Beauty" and associated icons and logos, whether registered or unregistered, are protected by copyright, trademark, and other proprietary and intellectual property laws. It is expressly forbidden for users to adopt, copy, modify, use, or publish these marks without authorization.
C.	Users are not permitted to alter paper or digital copies of any printed or downloaded materials in any way, nor are they permitted to use any graphics, photos, videos, or audio clips apart from the text that goes with them.
D.	Without first obtaining a license from the company, users are prohibited from using any portion of the materials on the platform for commercial purposes. All rights not expressly claimed by Company under this Agreement are hereby reserved.
E.	User acknowledges that the Platform and software it contains may have security features that allow digital resources to be secured, and that using these materials is subject to usage guidelines established by the Company or other organizations that support the same. The user acknowledges that it will not try to disable, override, get around, or otherwise tamper with any security features or usage guidelines included into the platform.

9.B How does the Business handle intellectual property infringement?
A.	The Company has no ownership or claim over any trademark, word mark, or other intellectual property owned by any User(s) or Supplier(s). Instead, such property belongs to the User(s)/Supplier(s) alone.
B.	The Company shall have the right, at its sole discretion, to remove from the Platform any materials, content, images, or offers that the Company reasonably believes to be illegal, may expose the Company to liability, violate this Agreement, or are otherwise inappropriate in the Company's opinion. The company retains the right to assist with any such investigation.
C.	The Company retains the right, in its sole discretion, to suspend or cancel a User's account. Users understand and agree that in the event that the Company takes any action in response to claims of intellectual property infringement, it will not be liable to any Users, including for consequential or other damages.
D.	Users understand and accept that the Company cannot, by any means, confirm that any Supplier offering goods for sale on the Platform is legally permitted to do so, nor can it act as an arbiter or court in disputes involving intellectual property. The company invites users to help it find listings on the platform that they believe or know violate their rights or the rights of third parties.
E.	The purpose of delisting a product from the platform is to protect the interests of the company. By removing a listing, the company is not and cannot be deemed to be endorsing a claim of infringement. In addition, if the company chooses not to remove a listing, it is not and cannot be deemed to be endorsing that the listing does not violate the rights of third parties or endorsing any sale or supply of goods or services resulting from or related to such a listing.
F.	For more details, we ask that you read the Intellectual Property Policy that is attached to the application.

10. LIABILITIES AND DISCLAIMER
10.A What are the general disclaimers that apply to the Services and the Platform?

A.	In no circumstances will the Company be liable to the User, the Reseller, or anyone making a claim on behalf of a User with respect to a product or other User Transaction under contract, negligence, strict liability, or any other legal or equitable theory for any punitive, consequential, exemplary, or incidental damages; loss of goodwill; revenue; opportunity; loss of anticipated profits; or for any other type of damages, including those resulting from the loss of use, data, or profits, whether or not the Company was informed of the possibility of such damages; or based on any theory of liability, including breach of contract or warranty or negligence.
B.	The Company disclaims all liability for any harm, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to, monetary losses, data loss, replacement costs, or any similar damages, arising from the use of the Platform; or for any other claim related in any way to the use of the Application, including, but not limited to, any errors or omissions in any content; or any loss or damage of any kind incurred as a result of using the Application/Platform.
C.	Users assume full responsibility for any losses or damage to their data systems resulting from downloading anything from the Platform. Unless otherwise indicated, no advice or information—written or verbal—obtained from the company or through the platform shall be construed as a warranty.
D.	The correctness of the product information is the sole responsibility of the Suppliers that offer their products on the Platform. It is the users' responsibility to use the products in a way that is both legal and safe. The product that the Suppliers sell on the Platform may be used violently, illegally, or misused; in such case, the Company shall not be liable for any loss, claims, damages, or injuries that may result.
 
10.B What are the disclaimers with relation to advertising (and any information or offer made thereunder) that are posted on, shared via, downloaded from, or linked to the Platform ("Advertisements")?
A.	The purpose of the platform's advertisements is to give users broad information for their own personal use. The accuracy and dependability of the advertisements are not represented, warranted, or supported in any way by the Company. Regarding the Advertisements, the Company disclaims all liability and responsibility, including but not limited to use or reliance on such Subject Information by you.
B.	The platform's advertisements are promoted and shown at the advertisers' request. The Company neither produces this kind of content on its own nor has any influence over what the advertisers display. CORE Beauty has no direct or indirect influence over the third parties that run the advertisements. Regarding the substance of the advertisements, their subject matter, and the goods or services being advertised—including, but not limited to, their suitability, merchantability, availability, or quality—the Company makes no representations, warranties, recommendations, or guarantees. Moreover, the Company neither expressly nor implicitly supports nor encourages the sale or purchase of any goods or services that are the subject of the advertisements or are referred to therein. Regarding this, the Company disclaims all liability for any error, inaccuracy, or omission made by advertisers and third parties.
C.	Any communication or business dealings that Users have with advertisers on or through the Platform, or their involvement in their promotions, including payment and delivery of related goods or services, as well as any other terms, conditions, warranties, or representations related to such dealings, are strictly between their respective parties. Because these advertisers are present on the Platform, the Company will not be held accountable or liable for any loss or harm of any kind that may arise from these relationships.
D.	Should a link appear on the advertisement and you choose to click on it, you will be taken to a website owned, run, and controlled by a third party and not the Company or any of its affiliates. The user may find other helpful information on the internet with the use of this link, which is only offered for the user's convenience. The third-party website is solely subject to the policies that apply to it, which are outside of our control. Accessing the third-party website's contents, goods, and services, as well as any links it may contain, is at your own risk.
E.	The User agrees not to hold the Company liable for any losses, damages, costs, claims, or injuries resulting from or related to: (1) the advertisements displayed on the Platform; (2) the Advertisement's contents; (3) the Advertiser's representations and statements; (4) the subject matter of the Advertisements and the products/services referred thereunder (including without limitation on account of suitability, merchantability, reliability, availability, or quality of the product/service); and/or (5) the Advertisement being misleading and/or not in compliance with applicable laws.

10.C What are the disclaimers pertaining to product advertising (and any information or offer contained therein) that are displayed on other media and forums (such as print, digital, and other platforms) that are linked to the Platform ("Other Advertisements")?
 
A.	The product photos displayed in other advertisements are solely for creative depiction and illustrative purposes; they may not accurately represent the actual products.
B.	Unless specified otherwise, the participating sellers and brands offer all product-related bargains and discounts indicated in the other advertisements, entirely at the exclusion of the company.
C.	All other advertisements that include beginning pricing for a particular product category are merely meant to serve as a guide; the real cost of the item may differ.
D.	Brand films and videos solely use imaginary settings, characters, and references for representational purposes.
E.	Depending on the customer's usage of the platform, number of transactions, time spent on the platform, city, place of residence, time, etc., the offers, discounts, and other promotional offers displayed in Other Advertisements may change for them.
F.	CORE Beauty and/or the Suppliers reserve the right, at their sole discretion and without giving any User advance notice, to modify or stop any of the offers, deals, or discounts.
G.	CORE Beauty disclaims all liability and responsibility for any errors in the information shown in the other ads. Please be aware that any statistics presented regarding the products offered on CORE Beauty may not be the most recent data and may have been compiled over time.

10.D In the event of a lockdown or other force majeure situation, what happens to User order?
A.	In the event that force majeure or other similar events impact Company and/or the Platform, Company shall not be liable for any damages of any kind. Factors such as actual or prospective labour disputes, state actions, war or the threat of war, sabotage, civil unrest, protests, fire, storm, flooding, explosion, earthquake, epidemic, or pandemic, the provision or limitation of materials or resources, the inability to obtain the necessary authorization, accidents, and flaws in the electrical or telecommunication network are examples of force majeure events.
B.	The Company may stop or restrict access to the Platform until further notice in the case of a force majeure event, other uncontrollable circumstances, obstacle, delay, or difficulty in maintaining the Platform.

10.E In what situations can User be held accountable for any harm done to Company?
A.	The user agrees to hold Company and its affiliates, subsidiaries, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from and against any and all losses, liabilities, claims, suits, proceedings, penalties, interests, damages, demands, costs, and expenses (including interest chargeable thereon and legal and statutory fees and disbursements in connection therewith) asserted against or incurred by the company that result from, arise out of, or in connection with:
A.1 Violation of this Agreement by the User;
A.2 Any third-party claims resulting from, emerging from, or in connection with the User's use of the Platform, including those brought by end users/consumers of Reseller(s);
A.3 The infringement of any third party's rights, including intellectual property rights, by the User; and/or
A.4 the User's breach of any relevant legal requirements.


11. COMMUNICATION
11.A How can I get in touch with the Company if I have any questions about this Agreement or complaints about the Platform?
Please forward any questions you may have about the Agreement to Company at (info@corebeauty.co.in). Regarding this Agreement, the designated Grievance Officer is assigned. Any grievances or concerns about the Platform or any violation of this agreement should be sent in writing to the Grievance Officer at 202, BLDG No. B 14, Millat Nagar Oshiwara Village, Andheri West, Mumbai 400053.

11.B. Compliance with Consumer Protection
Please locate the necessary information in compliance with the Consumer Protection (E-Commerce) Rules, 2020:
The e-commerce company is officially known as OAA Technologies Services LLP.
Address: 202, BLDG No B 14, Millat Nagar Oshiwara Village, Andheri West, Mumbai 400053.
Website: www.corebeauty.co.in
Email Address: info@corebeauty.co.in

11.C How will User be contacted by the Company?
A.	Any notices or demands made to or upon a User(s) will be deemed effective if they are delivered in person, sent via courier, certified mail, fax, or email to the User(s)' last-known correspondence, fax, or email address listed on the Platform, or posted on a publicly accessible section of the Platform.
B.	Whether sent in physical or electronic form, notice to a User(s) will be deemed received by that User(s) when it is posted on a publicly accessible area of the Platform or when it is sent to the address, email address, or other communication details that the User(s) provided at the time of registration.

11.D What should the user do if they receive a call from someone requesting access to their company-registered account?
The company warns users to avoid falling for bogus callers or messengers who pose as company representatives and fake offers. The Users will never be contacted by the Company's authorized agents to request a password, PIN, or CVV or to demand payment for rewards. If someone pretending to be from the Company asks you for personal information, please tell them to contact you by email and only reply to emails from the CORE Beauty domain. 
11.E Can the User reveal to third parties the information it communicates with the Company over phone calls?
Every call made to the company is kept private and confidential. To guarantee service quality, calls made by users could be recorded. Additionally, calls made by the company may be tracked and recorded for training purposes and to guarantee top-notch customer support.

12. Further TERMS APPLICABLE TO THE AGREEMENT
A.	The Indian laws shall apply to this Agreement. The Mumbai, India courts shall have jurisdiction over any action, suit, or other legal proceeding brought to settle any dispute arising out of or pertaining to this Agreement or the Platform.
B.	Company may delegate to any person or organization the rights and obligations set forth in this Agreement.
C.	Company does not forfeit any rights or provisions of this Agreement by failing to assert or enforce such rights or provisions.
D.	The Platform is controlled and operated from India, and the Company offers no guarantee that the materials, information, or content made available herein are suitable for use in other jurisdictions or will be available there. When accessing and using this platform from outside of India, the user does so at their own risk, agrees to be responsible for adhering to all local laws that may be relevant, and releases and discharges the company from any liability or loss arising from this usage.
E.	Without providing you with previous notice, the Company maintains the right to introduce and launch new features, functions, and components on the Platform, as well as to change, alter, modify, suspend, stop, or eliminate the current ones. Additionally, the Company may terminate the Platform, stop providing any services that were previously free of charge, and stop providing one or more of the offered services (permanently or temporarily) at any time without giving User any prior notice.


               
                   CORE Intellectual Property Policy

All intellectual property belonging to third parties is respected by Company (as stipulated in the Terms & Conditions). Please follow the instructions for filing a complaint listed below if you think that the use of your intellectual property rights raises questions about possible infringement.
The Company has implemented this Intellectual Property Policy ("IP Policy") to identify and remove unlicensed or infringing items and material listed on its Platform (as defined in the Terms & Conditions) when an owner of intellectual property reports such infringement to us. The purpose of this policy is to help individuals and organizations protect their intellectual property rights and to foster trust between the Company and its users. The applicable Indian laws have been followed in the creation of the IP Policy.
1. Intellectual Rights
"Intellectual Property" as defined by this IP Policy comprises the following:
A. "Trade Marks" are defined as any symbol that can be used to visually identify one person's goods or services from another. Examples of such symbols are service marks, logos, designs, trade dress, product shapes, packaging, or color combinations that are properly registered or pending registration under the Trade Marks Act, 1999.
B. "Copyrights" in copyrighted works and materials, such as artistic, dramatic, or literary works that are owned, obtained, or lawfully licensed to any person in accordance with the Copyright Act of 1957.
C. Additional legally admissible and recognized intellectual property rights in India include trade secrets, proprietary know-how, patentable and non-patentable inventions, discoveries, and any alterations, adaptations, derivatives, or advancements of the aforementioned.

2. Eligibility for Reporting
If you feel that your content has been copied or misused in any way that violates your intellectual property rights, or if you are the owner or legitimate licensee of any intellectual property in any content ("IP Owner") that is made available or uploaded on the platform without your permission, you may report the matter to the company.

3. How to file a report of infringement of intellectual property rights
3.1 The IP Owner must send an email to support@corebeauty.co.in with a notice of infringement detailing the allegedly infringing listings on the Platform, following the format specified in SCHEDULE I below ("Notice Form").
3.2 After receiving the Notice Form, the Company may confirm for itself that the Notice Form is (a) authentic and fully completed, and (b) accurate. On the same basis, the business may:
I. remove the infringing products from the Platform right away;
II. prohibit the relevant vendor, merchant, advertising, supplier, or reseller from listing any products on the Platform, or block their account from the Platform.

4. Liability
IP Owner is aware that by sending in the Notice Form, IP Owner gives Company permission to forward the Notice Form, among other things, to the parties that provided the allegedly infringing content. You consent to hold Company harmless from any third-party claims resulting from or related to the submission of a Notice Form.

5. Repercussions of False or Incomplete Reporting
5.1 The Company may not execute any of the actions listed above if the Notice Form is incomplete or if it believes, at its sole discretion, that the Notice Form is frivolous and/or fraudulent. If necessary, the Company may also report to the applicable supplier, reseller, vendor, merchant, or advertiser.
5.2 In the event that a relevant supplier, reseller, vendor, merchant, or advertising considers an allegation against them to be baseless, they may notify the company of this belief, accompanied by documentation evidence ("Counter Claim").
5.3 If the Company determines, at its sole discretion, that the Counter Claim is genuine, it may reactivate the account of the relevant supplier, reseller, vendor, merchant, or advertiser and list the products on the Platform. The company may request certain papers or information from the vendor, merchant, advertising, supplier, or reseller as it sees fit.
5.4 You understand that the Company will use its discretion based on the data and documents you have supplied and will not conduct an independent investigation to confirm the accuracy of your claim. Therefore, as long as the company uses reasonable and due diligence in relation to any Notice Form and/or a Counter Claim, it shall not be held accountable in any way for any conduct or omission.
5.5 You understand that the Company is not a statutory or judicial body and that it may take action—or not—based on the documentation that it receives from relevant suppliers, resellers, vendors, merchants, and advertisers, as well as from an alleged IP owner. As a result, you agree that the company will not be held responsible for any such action or inaction.

SCHEDULE I
NOTICE FORM
To,

OAA Technologies Services LLP
I/We, [__] [insert name] (s/d/o or a company/LLP registered under the Companies Act, 1956/2013/ Limited Liability Partnership Act 2008) residing at /having registered office at [__] [insert address], through authorised representative Mr. [__] [insert name and designation], authorised vide [__] [insert details of Board Resolution, if any] do solemnly and sincerely declare as follows.
 
1.	I/We am/are the right owner of certain Intellectual Property rights, created/modified and applied for registration/registered under [__] [insert details of relevant statute]. Please see enclosed certified true copy of [__] [insert details proof of ownership of Intellectual Property by IP Owner];
2.	I/We believe that the item listings or materials identified in the annexure attached hereto [link and other details to be provided] are not authorised by me/us, our agent, or the law and therefore infringe my/our Intellectual Property rights;
3.	[__] [insert reasons for comprehending that the products in question violate IP Owner's Intellectual Property rights and the basis of your decision such as test purchases, laboratory reports or such similar documentary proof].
4.	In light of above, you are requested to expeditiously remove or disable access to the material or products claimed to be infringing from corebeauty.co.in/Portal.
5.	I/We may be contacted at:

Name- [__]
Designation & Company- [__]
Address- [__]
Email- [__]
Telephone/Fax- [_]

and make this declaration conscientiously believing it to be true and correct.

Declared by [__]
on [__] [insert date] at [__] [insert place]

Yours sincerely,
Signature

Note:
I.	Please provide documentary proof of ownership of Intellectual Property;
II.	Please provide documentary proof supporting your claim (if any);
III.	Please note that all documentary proof submitted along with this Notice should be "certified as true".
IV.	Please note that the information and documents provided in this notice may be shared with the person who is alleged to have infringed your Intellectual Property.
V.	Please note that the Company reserves the sole right to take decision in this regard, as it may deem appropriate. Company shall not be liable for act/omission on account of verifying any claim/document thereof.



               
                   ANTI PHISHING POLICY

If you've noticed, there have been multiple instances where the name of the platform has been utilized to deceive and mislead clients, as well as to gather personal information. Please be aware that these occurrences are scams and that you should report them to us right away at (support@corebeauty.co.in).
BEWARE of these scams and phishing attempts. You can recognize and protect yourself from these con artists by taking the following actions:
1. Exercise caution. Please do not give anyone posing as a representative of CORE Beauty any personal or sensitive information, including bank account information such an OTP, UPI/ATM PIN, CVV, or credit or debit card details.
2. Be careful not to click on any dubious links, unapproved websites, or posts on social media.
3. Keep an eye out for any shady calls, phony messages, unsolicited or spam emails, and any correspondence sent to you by the unauthorized person(s) requesting that you divulge any personal information dishonestly under the guise of handling refund claims; or requesting that you take part in any illegal offers, lotteries, contests, or schemes and requesting payment for such participation or any awards therefrom; or offering any kind of employment opportunity.
4. Refrain from giving money or depositing funds to anybody posing as an employment consultant or representative of CORE Beauty without authorization. No money or other form of payment is accepted for jobs by CORE Beauty or any of its authorized recruitment consultants or representatives.
5. Report any occurrence that you think is fraudulent or deceptive to us right away to protect yourself from phishing and other similar schemes.
6. To protect yourself from fraud and phishing, make sure you transact with us using CORE Beauty's permitted channels, which include its platform, approved social media profiles, or legitimate and genuine contact information.

We always work to provide a safe and secure user experience for you since we are worried about the security of your online transactions with us. If you have any questions, please contact us at (support@corebeauty.co.in).


               
                   CORE Privacy Policy
OAA Technologies Services LLP and/or its affiliates (hereinafter referred to as the "Company," "we," "us," and "our") make the CORE Beauty application and website (the "Platform") available to you. We respect your privacy and are committed to keeping it that way by adhering to our privacy policy. This policy outlines the following, among other things: (A) the kinds of information that the company might get from you when you visit or use its websites, applications, and other online services (collectively, the "Services"); and (B) the procedures the company follows in terms of gathering, utilizing, preserving, safeguarding, and sharing that information.
We advise you to thoroughly read this policy in order to comprehend the Company's information practices and policies. By accessing or using its Services or its Platform, registering an account with the Company, becoming a supplier, reseller or customer on the Platform, or by attempting to become a supplier, reseller or customer, you expressly agree to be bound by the terms and conditions of this privacy policy and you are consenting to the Company's collection, use, disclosure and retention of your personal information as described here.
Please check the policy periodically for updates as it may change from time to time. Your continuing use of the Company's services after it makes changes is deemed to represent your acceptance of those changes.

1. The Policy's Applicability
1.1. Only the information that the Company gathers via its services—including emails, texts, and other electronic communications received through or in connection with its services—is covered by this policy.
1.2. Information you give to or have collected by any third party that you utilize in conjunction with its services is not covered by this Policy. The Company recommends that you inquire about such third parties' privacy policies directly from them.

2. The information is collected
2.1. You can use certain of our services without disclosing any personal information, while other services call for it. Additionally, "Non-Personal Information"—that is, data that cannot be used to identify you—may be gathered by us. A sample of non-personal information would be the webpages you have visited. You might be required to provide "Personally Identifiable Information," or data that can be used to identify you, in order to access certain features and benefits on our services (as detailed below). Your ability to utilize the Services, the information you get from using the Services, and our ability to get in touch with you may all be impacted by inaccurate information. For instance, since we may utilize your email address and phone number as our main means of communication, please keep them up to date. The accuracy of the Personally Identifiable Information you provide to the Company is your responsibility.
2.2. The Company gathers a variety of data from and about users of our Services, such as: (A) Your Personally Identifiable Information, which is any data that can be linked to a specific individual and used to determine that individual's identity, either from that data or from data and other information that we have or are likely to have access to. Information that has been anonymized or aggregated so that it can no longer be used to identify a specific person is not what we define as Personally Identifiable Information, regardless of whether it is used alone or in conjunction with other data. Information that can be used to identify you personally includes, but is not limited to, your name, email address, phone number (both landline and mobile), educational background, employment status, date of birth, marital status, monthly income, place of residence (city and state), number of children, employment information, Aadhaar number, PAN, social security and tax identification numbers, post-qualification or work experience, and/or (B) details about your internet connection, the device you use to access our services, and usage patterns.
2.3. We could get this data in a couple of different ways:  
(A) immediately when you give it to us; 
(B) automatically while you use our services (data gathered automatically may comprise IP addresses, use statistics, and data gathered via cookies, web beacons, and other tracking technologies); and/or 
(C) from any other information source, including external sources like our carriers' updated delivery and address data, which we utilize to update our records and make your next transaction easier to deliver.
2.4. Data that you give us.
2.4A. Details about your account: Your complete name, password, email address, postal code, and any other details you choose to add to your account, such your gender, website, and mobile number. If you have one, your profile image will be shown to the public as part of your account profile. You have the option to voluntarily give us this information by logging in with third-party services like Google Plus and Facebook. Under such circumstances, we retrieve and retain any data that you provide to us via these sign-in services.
2.4B. Your preferences: Your language as well as time zone settings, among other preferences.
2.4C. Your content: Data you submit through our services, such as reviews, images, notes, lists, followers, users you follow, past ordering information, favorite categories, customized requests, contact details of individuals you add to our list or alert us to when you place an order, names, and other data you submit on our services, as well as additional data in your account profile.
2.4D. The searches you conduct and other actions: The search terms you used and the results you chose.
2.4E. Details about your browsing: How long you spent using our services, what features you used, and which advertisements you clicked.
2.4F. Your communications include those with other users or suppliers via our services, your involvement in surveys, polls, competitions, or giveaways, your requests for specific features (like newsletters, updates, or other products), and your correspondence with us regarding job openings posted on the Services.
2.4G. Your transactional information: If you use our services, we may gather and keep your name, phone number, gender, transaction details, PAN number, device type, platform usage details, address, email, billing information, credit or payment card information, and other payment-related information in order to process your requests and automatically fill out forms for future transactions. Credit information firms and PCI compliant payment gateway processors are among the third parties with whom this information may be shared in order to help with processing and completing your requests. We may make information about your transactions with companies you transact with publicly available if you submit evaluations about the companies, you do business with using our services.
2.4H. Your Public Posts: You may also send information to be published or displayed (hereinafter, "posted") on publicly accessible areas of our services or transmitted to other users of our services or third parties (collectively, referred to as "User Contributions"). This information can include ratings, reviews, tips, photos, comments, likes, bookmarks, friends, lists, and other information. You post and send your User Contributions to others at your own risk. Note that no security measure is infallible or flawless (see to the "Security" section below). Furthermore, we have no control over the conduct of other Service users that you might choose to share your User Contributions with. Consequently, we are unable to guarantee that unauthorized parties won't read your User Contributions. We might share this information with companies, post it on the Services, and use third-party websites and services to disseminate it even further. You ought to exercise caution when disclosing any private information about yourself in these kinds of posts.
2.4I. We use the data you give us to analyze, improve, and personalize your experience using our services, as well as to analyze and enhance their operation. We also use your information to connect with you, offer services and support, display relevant advertising, and fulfill our legal requirements.

2.5. Among the data we might automatically gather include, but are not restricted to, the following.
2.5 (A) Regardless of whether you register or log in, we may still automatically gather certain data about the computer or devices (including mobile ones) you use to access the Services and on how you use them.
2.5 (B) Usage information: Information on how you utilize our services, such as traffic, location, log, and other communication data, as well as the resources you access and use via them.
2.5(C) Computer and device information: Details about your computer, mobile device, and Internet connection, such as your IP address, operating systems, platforms, browser type, and other browsing data (connection, speed, type, etc.). You can also find information about the type of device you have, its unique device identification, the mobile network it is connected to, and its phone number.
2.5(D) Files and stored information: Your mobile device's saved files may also contain metadata and other information that our services may access. Photos, audio and video recordings, contacts from your address book, and personal information are a few examples of what this could contain.
2.5(E) Location data: With your consent, our applications gather location data in real-time for your device.
2.5(F) The URL of the last webpage you viewed before coming to one of our websites.
2.5(G) Mobile device IDs: If you use our Services on a mobile device, we may use mobile device IDs—the unique identifier given to a device by the manufacturer—instead of cookies to identify you. Examples of these IDs include IDFA, GAID, and other device IDs on Apple devices, such as the iPhone and iPad. We might keep track of your usage of our apps and save your preferences in this way. Mobile device IDs cannot be removed, in contrast to cookies. Device IDs may be used by advertising providers to monitor how you use our applications, how many adverts you see, how effective their advertising is, and to show you more relevant ads. Mobile device IDs may be used by analytics businesses to monitor how you use our applications.
2.5(H) Your preferences: Your choices and settings such as time zone and language.
2.5(I) Your use of the Services: Details regarding your use of the Services, including the search terms you used, the comments you left, the domain names you used, the search results you chose, the number of clicks you made, the pages you viewed and the order in which you did so, the length of time you spent on our services, the day and time you used them, error logs, and other data of a similar nature.
2.5(J) Mobile status: Indicates whether your application is online or offline for users of mobile applications.
2.5 (K) Applications: If you use the Company's application, the Company might get information about other programs that are installed on your phone, as well as information about their presence or absence. We may collect information for a variety of purposes in different areas, such as travel, food, fashion, and shopping, among others. This will enable the Company to give you a personalized experience by better understanding you and your preferences. Your user ID linked to any social media account (such your Facebook or Google account) that you use to connect to, utilize, or log into the Services may be gathered, processed, and stored by us. For further details on how your social media service shares information when you opt to connect your account, please refer to their privacy policy and support center.
2.6 You may contact the authorized email for any Grievances as mentioned in Section 14 of this Privacy Policy to withdraw your consent for us to collect and use your personal information. If such consent is withdrawn, we won't be able to carry out the actions for which the information was requested.

3. Utilization of the data
We utilize the data we gather from you and about you for a number of reasons, such as:
3.1. For the acquisition and provision of goods and services. We utilize your personal data to receive, process, and complete orders; supply goods and services; manage payments; and keep in touch with you regarding orders, goods and services, and special offers.
3.2. To offer, troubleshoot, and improve the Services. Your personal information is used by us to operate the Services, evaluate performance, correct mistakes, and enhance their usefulness.
3.3. To provide suggestions and customization. We utilize the personal data you provide us to determine your interests, suggest features, goods, and services that you might find interesting, and customize your usage of the Services. For marketing and other promotional purposes pertaining to our Services, we might additionally disclose your preferences or the Services you have used to your network of followers on the Company.
3.4. In order to fulfill legal requirements. We may occasionally gather and utilize your personal data in order to abide by legal requirements. For example, we obtain from sellers details about the location of the business and bank account information for identification validation and other uses.
3.5. In order to speak with you. We use your personal information to get in touch with you through various channels (such as chat, email, and phone calls) about the Services.
3.6. To promote the product. We display interest-based advertisements for features, goods, and services that we think you might find interesting using the personal information you provide. We don't display interest-based advertisements using personally identifiable information about you.
3.7. For Fraud Prevention and Credit Risks. To safeguard the security of our users, the Company, and others, we use personal information to prevent and detect potential fraud, misuse, and nonpayment. We may also utilize scoring techniques to evaluate and manage credit risks, either directly or through a third party (such as CICs). One way we do this is by sharing the results of these techniques with financial institutions, payment gateways, and other pertinent third parties.
3.8. To administer contests and sweepstakes.
3.9. To fulfill the Company's responsibilities and uphold its legal rights resulting from any agreements you may have with the Company, including those pertaining to invoicing and collection.
3.10. Research. creating and evaluating data and reports, as well as performing research on the company's user base and service consumption trends. The researcher will adhere to internal review standards when doing research to maintain privacy and will only use anonymized data. Utilize for internal tasks like auditing. recognize our users (what they do, what features they enjoy, how they use them, etc.), process and finish your transactions, make special offers, and enhance the features and content of our services (by, for example, tailoring content to your interests).
3.11. To fulfill any additional reason for which you give us the information, as well as any other purpose with your permission.
3.12 To verify your eligibility for particular goods and services, such as payment and credit products, and to grant you access to the services that we, our affiliates, banks, financial institutions, or our lending partners are offering.

4. Information sharing
4.1. In accordance with this privacy policy, we may release personal data that we gather or that you submit in the following ways:
4.1.1. Disclosures of General Information
A.	To our affiliates, subsidiaries, and holding companies, which are businesses that share ownership or management with the company.
B.	To intermediaries, advertisers, credit information agencies, analytics and research partners, contractors, advertisers/service providers, banks, financial institutions, insurers, and other third parties that we work with to support our business (such as with delivery and logistics, payment collection), or to enhance your experience on our platform. These parties are contractually obligated to maintain the privacy of personal information and use it only for the purposes for which we disclose it to them.
C.	To a purchaser or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of all or a portion of the business's assets, whether as a going concern or as a component of bankruptcy, liquidation, or a similar proceeding, in which the business transfers personal data it has about users of our services.
D.	To third parties to promote to you their goods or services that we think you might find interesting or useful. These third parties are bound by contract by us to protect personal information and use it only for the purposes for which we provide it.
4.1.2. To accomplish the reason for which you give it.
4.1.3. For any further use that we may disclose to you at the time you submit the information.
4.2: Service Agencies. We may share your information with outside vendors that we work with for a number of purposes. For example, we may use their services to send you emails, messages, or phone calls about services and/or products that might be of interest to you; send push notifications to your mobile device on our behalf; process your spoken questions and queries using voice recognition software; process and collect payments; assist us in expanding the range of payment processing and collection methods available; and, when possible, offer you exclusive deals and services. Third-party hosting service providers host certain of our products, services, and databases. We could provide these vendors access to information about you so they can carry out their services.
4.3. Evaluation of Credit. In an effort to provide you with a greater range of payment options, some of which may be contingent on the outcome of your credit analysis, you hereby authorize and expressly consent to us sharing your personal information with third parties, which may include Credit Information Companies ("CIC"). We will get your credit score and/or credit information report (collectively, "Credit Information") on your behalf by submitting a "soft enquiry" to the appropriate CIC. We have no control over the information provided in your Credit Information by CIC, nor is it accurate. Only when you consent to designate us as your duly appointed authorized agent or representative for the purpose of obtaining your credit information from CICs can we obtain this information from CICs on your behalf. You acknowledge that we, along with the CICs, will be able to rely on the authorization and consent you have given us in order to use and obtain your credit information report. Additionally, you agree that the CIC or we may share your credit information with third parties in order to verify your eligibility for any further special offers or extra payment choices.
4.4 Legal Purposes. When we honestly feel that revealing your information is reasonably required to look into, stop, or take action regarding potential unlawful activity or to comply with legal requirements, we may do so. Additionally, we might disclose your information to look into and resolve threats or possible threats to someone's physical safety, to look into and resolve violations of the company's terms of service or this privacy policy, to look into and resolve rights violations, and/or to defend the property, rights, and safety of the business, our workers, users, and the general public. This could entail disclosing your personal data to courts, law enforcement, government agencies, and/or other organizations in response to subpoenas, court orders, or demands from the government to uphold the law.
4.5. Social Communities. Interacting with social media features on our services, like the Facebook Like button, or logging in or posting content using your social media credentials may cause these features to gather information about how you use the services and share information about your activity on the social media platform. The privacy policies of social media businesses apply to your interactions with them.
4.6. To implement or enforce our terms and conditions, which are accessible at https://corebeauty.co.in/terms-conditions, and other agreements, including for the purposes of invoicing and collection.
4.7. Should we feel that divulgence is required or suitable to safeguard the property, rights, or security of the Company, our users, or third parties. This involves sharing data with other businesses and institutions in order to prevent fraud and lower credit risk for the Company, its users, its service providers, its payment processing partners, and other parties.
4.8. Approval. In any other situation where we have your permission, we may disclose your information.

5. Links and services from third parties
5.1. Links to external websites may be included in the Services. Your use of these services may result in the collection, processing or exchange of information about you, depending on the feature. Please be advised that although other websites or services may be linked from the Company's Services, we have no control over their privacy policies or content. Regarding websites or services operated by third parties, we neither recommend nor make any statements. The information you voluntarily give to or that these third parties acquire is not covered by our privacy policy. It is highly recommended that you review the privacy policies of these third parties.
6. De-identified or anonymous data
6.1. Information gathered from you via the Services or by other methods, such as the use of third-party web analytics tools as explained below, may be anonymized and/or de-identified. Therefore, this Privacy Policy does not limit our use or disclosure of aggregated and/or de-identified information, and we are free to use and disclose it to others as we see fit.
7. Cookies
7.1. Commonly employed as an anonymous unique identifier, cookies are alphanumeric identifiers with a tiny amount of data kept on the user's device hard disk holding information about the user. We might use "cookies" to provide features that are exclusive to them and to gather data about you. Note that the Company does not obtain any access to your device through a cookie. It is possible for other websites to install their own cookies or other files on your device, gather information, or ask you for personal information; in any case, the Company will not be held accountable. It is recommended that you peruse the privacy policies of any external website. Additionally, we employ cookies from outside partners in our marketing and advertising campaigns. Please be aware that the majority of web browsers have cookies enabled by default.
7.2. We make every effort to provide you options about the personal data you give us.

8. Precautions regarding Security
8.1. To protect your information, assist in preventing unauthorized access, and uphold data security, we make sure to maintain appropriate physical, electronic, and management measures. These security measures account for the sensitivity of the data we gather, handle, and retain as well as the state of technology at the moment. We protect the personal information you provide to us both during transmission and after it reaches us by adhering to widely recognized industry standards. In order to prevent unwanted access, the Services are accessible via a secure server that complies with our security policies. There will always be some inherent risks associated with using the Services, though, since users of the Services acknowledge and agree to the inherent security implications of data transfer over the internet and the World Wide Web, which cannot always be guaranteed to be entirely safe.
8.2 In the event that your information is disclosed as a result of transmission failures, unauthorized third-party access, or other events outside of our control, we disclaim all duty and obligation. Maintaining the security of your personal information is largely up to you. Your password, username, and other account security details should never be disclosed to third parties. We will assume that you have given permission for the use of your username and password if we get instructions using those details.

9. Admissible Age
9.1. Unless allowed by relevant local regulations, users of the Services must be at least eighteen (18) years old to access the Services (Permissible Age). Users may only use our services if they are able to make a legally binding contract under the Indian Contract Act, 1872. We do not intentionally collect any personal information from users, nor do we market to or solicit information from anybody under the age of 18.
9.2 You must use the Services under the supervision of your parent or legal guardian if you are under the age of eighteen. We shall promptly remove the account and any associated data if we learn that the person providing personal information is under the age of eighteen.

10. Retention of Data
10.1. A user can go to our website's profile settings page to close an account. In accordance with Section 14 of this Privacy Policy, a user may file a request with the Grievance Officer to have their personal information deleted. Despite the aforementioned, we reserve the right to keep your personal information on file for as long as necessary to fulfill the purposes for which it was gathered or as long as needed by any applicable legislation, in compliance with applicable laws. Unless required by law, we may keep your information for the uses specified in this privacy policy. After then, in order to make your personal information anonymous and unrelated to you, we will either erase it or de-identify it. Information may be archived by us in order to abide by legal requirements, prevent, look into, or detect potential misconduct in relation to the Service. We might also save your data for future analysis and research in an anonymized format.   

11. Job Seekers
11.1. Your application will be taken into consideration if you provide us with your information via our service when applying for a job with the company. Your information may be kept on file by us for any amount of time. This information might be shared with other businesses so they can assess your suitability for the role in question or other open opportunities. It might also be shared with outside service providers we hired to gather, store, and review application materials for job ads.

12. Your Acceptance
12.1. You agree to the collection, use, storage, disclosure, and other processing of your information (including sensitive personal information) on the Services in line with this Privacy Policy by accessing or using the Services or by giving your information. You represent that you have the right to provide to us any personal information about other persons and that you give us permission to use the information in line with this privacy policy.
12.2 By giving us (as well as our other corporate entities, affiliates, lending partners, CICs, technology partners, marketing channels, business partners, and other third parties) your consent to contact you by SMS, instant messaging apps, call, and/or email for the purposes listed in this Privacy Policy, you agree to us using your personal information that you provide in relation to the Services or any partner platforms or establishments.

13. Modifications to this Privacy policy
13.1. We retain the right to make periodic changes to this Privacy Policy to take into account modifications to the legislation, adjustments to our data collecting and use procedures, updates to service features, or developments in technology. Please periodically check this page for updates. The privacy statement that is in force at the time the information is utilized governs how we use the data that we collect. This Privacy Policy will be updated on this page if there are any significant changes. Please take a close look at the modifications. Once modifications to this Privacy Policy are posted, your continuing use of the Services will be interpreted as your approval and acceptance of those changes.




14.   Grievance Officer
14.1. In accordance with Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the name and contact details of the Grievance Officer are provided below:
 
Address: 202, BLDG No B 14, Millat Nagar Oshiwara Village, Andheri West, Mumbai 400053.
Website: www.corebeauty.co.in
Email Address: info@corebeauty.co.in
15. Get in touch with us
15.1. You can email us at the address listed above under section 14 of this privacy policy if you have any questions about how the company processes or uses the information you supply, about its privacy policy, or about anything else.

               
                   CORE Shipping Policy
OAA Technologies Services LLP and/or its affiliates (hereinafter referred to as the "Company," "we," "us," and "our") make the CORE Beauty application and website (the "Platform") available to you. You accept the following terms by using this website/App to place an order. These are offered to make sure that everyone is aware of and in agreement with this arrangement, which is meant to safeguard both parties and set expectations for our service.

1. Overall
Depending on supply availability. Although we make every effort to keep our website up to date with correct stock counts, occasionally there could be a disparity in stock, meaning we might not be able to fulfill all of your orders at the time of purchase. In this case, we will send you the products that are in stock and get in touch with you to ask if you'd rather we process a refund or wait for the backordered item to be restocked.
2. Shipping Charges
In most circumstances, shipping is free; if not, the weight, size, and destination of the items in the order are taken into account when calculating shipping costs during the checkout process. The shipping fee will be collected at the time of purchase.
This amount represents the total cost of shipping to the consumer.

3. Conditions of Delivery
Domestic Transit Time
Domestic shipments typically take five to six business days to reach their destination. Orders placed by 10 AM are all sent the same day. After that, it will be shipped the following day.
Modification of Delivery Address
We can alter the delivery address at any point before the order is shipped out in response to requests for that kind of modification.
Postal Box Delivery
We only deliver to prepaid P.O. Box addresses; COD is not permitted.
Shipments to Military Addresses
We can use USPS to ship to military addresses. Orders must always be paid for in advance; COD orders are not accepted. We are unable to provide this service through courier services.
Products Not Available
If an item is out of stock, the remaining goods in the order will be shipped, and the out-of-stock items will be canceled and refunded.
Delivery Time Exceeded
Please get in touch with us if the delivery time has gone longer than expected so that we can look into it.
4. Monitoring Alerts
Customers will receive a tracking link from the shipping provider upon dispatch, enabling them to monitor the shipment's progress and stay up to speed with the most recent developments.
5. Damaged Parcels During Transit
If at all possible, refuse the package from the courier and contact our customer care within 24 hours of the delivery if you discover that a package is damaged in transportation. To report damage or return the package, we kindly ask that you record the opening of the package on video. 
Please record the process of opening the package if it was delivered to you without you being present so that you may report any damage or get it returned. Within 24 hours of the delivery time, please get in touch with customer care to discuss the following steps.
CORE Beauty reserve the rights to cancel or nullified any claims arising after 24hours of the delivery or without proper video recording video or both, as the case may be.
6. Taxes and Duties
Goods and Sales Tax
The price of the goods as listed on the website already includes the GST tax.
7. Insurance coverage
Domestic packages are insured, with no additional risk cover fees, and liability limited to Rs 2,000 or the product value, whichever is lesser. 
7.1 Procedure for damaged packages during transit
As soon as the courier has finished investigating into the claim, we will handle a refund or replacement.
7.2 Procedure for lost package during transit
As soon as the courier has completed an inquiry and determined that the package is missing, we will handle a refund or replacement.
8. Customer service
For all customer service enquiries, please email us at support@corebeauty.co.in.
               
                   RETURNS, REFUNDS AND EXCHANGES POLICY

1)Can a User Return or Exchange a Delivered Product? 
All products are now non-refundable and non-exchangeable. There isn't a return or exchange policy, in other words.

2) In the event that a product is incorrect or damaged, what may a user do? 
In the event that a user receives an incorrect or broken product, they should email the user at (support@corebeauty.co.in) with the video and pictures of the damaged or incorrect product within 24 hours of the delivery. Once the CORE Beauty team has all the information they need, they will consider the order cancelled and start the refund process.
In the event that You have: (a) not followed the procedure for initiating returns as specified in this Policy and in other communications to You; (b) returned shipments containing the incorrect product, extra product, or missing products; or (c) behaved dishonestly or fraudulently, CORE Beauty shall not be liable or accountable for accepting returns. In addition, if there is any indication of fraudulent or suspicious activity or behaviour on our platform, or if you are associated with any such activity or behaviour, or if you abuse the platform by returning excessive amounts of goods, making high claim percentages, refusing to accept shipments, or in any other way abusing it, including if your user metrics—like your claim rate, return rate, etc.—are higher than the average of other users on our platform; at its sole discretion, CORE Beauty will not accept returns that you initiate or pay you for incorrect, damaged, or missing merchandise.

3) Return expense
If you choose the Wrong/Defect return option and are allowed to return the product in accordance with the policies that apply, you can return the product for free if the seller is at fault. The seller is to blame for the following errors:

Category of Return Reason	Reason for Actual Return
Wrong Product	Wrong Size Delivered
	The same item in another shade
	Product is entirely different from what is displayed;
Defective Product	Product is dirty or with pigments/stains
	Product is broken
	Product is torn
Received incomplete product	There is a missing part of the product.
	Less than the ordered quantity


REFUNDS
1) How is the user going to receive their refund?
Order cancellations made in compliance with this policy will result in a return to the user for their money. The original payment method—such as bank accounts, UPI, wallets, etc.—will be credited with the refund. The full money that the user paid will be refunded to them, if the seller is at fault. Should there be any inconsistencies concerning the amount of the refund, CORE Beauty has the right to ask for further details, including a bank statement or any other pertinent record.

2) When will the reimbursement be given to the user?
Upon approval of a cancellation request, all refunds will be processed immediately; however, it could take up to 72 (seventy-two) hours for the money to appear in the user's original account.

3) Will there be another round of these kinds of promotional deals or discount vouchers?
In the event that the User uses any promotional codes or discount coupons during the placement of the cancelled order, they will be lost.

Miscellaneous
Without giving any User prior written notice, CORE Beauty retains the right, at its sole discretion, to revise, update, modify, add, or remove any aspect of this Policy at any time. It is the Users' obligation to periodically check this Policy for revisions or updates. If you have any additional questions about a return, replacement, exchange, or refund, please contact customer service at (support@corebeauty.co.in)

               
                   CORE Cancelation policy

The cancelation policy is the program offered in connection with the products being sold on the Platform (collectively, "Products") on the CORE Beauty website, which can be accessed at www.corebeauty.co.in, or the mobile application under the brand name "CORE Beauty" (collectively, "Platform").  This cancellation policy (the "Policy") outlines the process by which a user, supplier, or CORE Beauty may cancel an order that a customer or reseller (the "User") has placed on the Platform.
User Cancellation
1) When is the User's order cancellation period?
The User can cancel an order after the order has been placed through the App/website/Platform and before the order has been dispatched by the supplier. Once the order has been dispatched, the user cannot cancel or modify the orders.
2) How may an order be cancelled by the user?
The user can cancel by visiting "My Orders" in their "Profile." Click on the product order you wish to cancel after being taken to the My Orders page. Select "Cancel Order" and select the appropriate option to indicate the reason for the cancellation.
3) What grounds does the user have to cancel the order? 
The following circumstances allow the User to cancel the order:
A) In the event that a test order was placed;
B) In the event that the User has made several orders for the same item;
C) Should the user find the anticipated delivery date unacceptable;
D) Should the user choose to modify their billing or shipping address;
E) Should the User decide not to proceed with placing the order;
F) Should the User choose to amend or modify the terms of the contract or the method of payment;
G) Should the User desire to alter the Product's colour or size; or 
H) For any additional reason.

Supplier cancellation

1) When is the supplier able to cancel an already-placed order?
Only one day after the day the supplier was scheduled to ship the product can the supplier cancel an order.  
2) For what reasons would the supplier decide to cancel the order
The following factors could lead the provider to cancel the order:
A) If the supplier no longer has the ordered product in stock;
B) Should the supplier's inventory of the ordered product be depleted; or
C) Should the supplier fail to ship the order by the deadline.

CORE Beauty's Cancellation
1) When can CORE Beauty able to cancel an already-placed order?
From the time the order is placed until the product is delivered to the user, CORE Beauty reserves the right to cancel it at any time.
2) What grounds does CORE Beauty have to cancel an order?
The order may be cancelled by CORE Beauty for the following reasons:
A) In the event that the delivery address for the product is unfit for use;
B) If the product delivery attempt failed and the product was returned to the seller; 
C) If the product was misplaced in transit; 
D) If the user made a payment using an online method and CORE Beauty did not receive a confirmation of the payment; 
E) If the user provided an incomplete or incorrect shipping address; 
F) If the supplier is unable to ship the order due to a regulatory lockdown or other restrictions;
G) If the system automatically cancelled the order because there was a significant chance the merchandise would be returned to the supplier; 
H) Should the supplier fail to adhere to CORE Beauty's fair business practices rules;
I) Should CORE Beauty fail to obtain user confirmation at the time of distribution;
J) In the event that the user selected cash on delivery and the ordered product is not eligible for cash on delivery;  
K) If for any other reason CORE Beauty is unable to complete the order; or 
L) Should CORE Beauty decide to cancel for any reason that CORE Beauty thinks fit.

Refunds
1) How will the user receive their money back?
In the event that the user cancels their order after making a payment, they will receive their money back. The payment source (bank accounts, UPI, etc.) from which the refund was received will be credited. The mount will also be credited to the source of origin if the user has selected any other method, such as wallets. The full money that the user paid will be refunded to them. Should there be any inconsistencies concerning the amount of the refund, CORE Beauty has the right to ask for further details, including a bank statement or any other pertinent record.

2) Will the promotional offers and discount vouchers be reinstated?
In the event that the User uses any promotional codes or discount coupons during the placement of the cancelled order, they will be lost.

3) When will the reimbursement be sent to the user?
The processing times listed below begin when we receive the product or when the seller notifies us that it has been received.

Refund Method	Refund Time Frame
Credit Card, Debit Card, Net Banking, UPI Linked Bank Account	3-7 Business Days
 
Miscellaneous
Without giving you previous written notice, CORE Beauty retains the right, at its sole discretion, to alter, modify, add, or remove any part of this policy at any time. It is your duty to regularly check this policy for any updates or modifications.
For additional questions about returns, exchanges, refunds, or replacements, please contact customer service at support@corebeauty.co.in.

               


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